Remote Access

You can now access Computers or Software across all campus Labs.

IT services would like to inform you as part of the continued improvements being made to accessing labs remotely, a new remote access solution is Live!  Here is some further information on the changes and how to access the new solution.

Labsoft, an easy way to search for real-time availability of computers and software in the Open Access Labs.

Accessing these Computers Off-Campus.

As you are aware, we have been adding software to our UniApps app store portal. We also have a list of software that is now available to install on own device.

We appreciate that these options above may not satisfy all your requirements for software, or your potential need for increased hardware performance. For students, the University uses a Remote Access solution which enables you to access certain computers and utilise the software and hardware on that machine from your own device.  Staff access their office computer using a VPN and do not have access to this method.

For any queries or issues please contact IT support online here:
 http://www.southwales.ac.uk/customersupport or via telephone on 01443 482882.


How to use the Remote Access Solution for PC

Accessing from home:

  1. Navigate to uswremote.cloud.com
  2. Authenticate using your USW email address and password
  3. Follow the onscreen instructions and download the Citrix Workspace installer.
  4. Add account – uswremote.cloud.com
  5. Re-authenticate if prompted.
  6. Navigate to the required lab
    Note – only available machines will show
  7. Login using your USW credentials, as if you were on campus

Steps 1-4 are only required on first use.  Once the Workspace app has been downloaded, you will be able to open this and follow from step 5 onwards.


How to use the Remote Access Solution – Cyber Students.

Accessing from home:

  1. Navigate to uswcyber.cloud.com
  2. Authenticate using your USW email address and password
  3. Follow the onscreen instructions and download the Citrix Workspace installer.
  4. Add account – uswcyber.cloud.com
  5. Re-authenticate if prompted.
  6. Navigate to the required lab
    Note – only available machines will show
  7. Login using your USW credentials, as if you were on campus

Steps 1-4 are only required on first use. Once the Workspace app has been downloaded, you will be able to open this and follow from step 5 onwards.


Connecting to a Mac on Campus from a PC or Mac

Accessing from home:

  1. Navigate to https://www.nomachine.com/download to download the required NoMachine client.
  2. Once installed, navigate to https://leostream.southwales.ac.uk
  3. Authenticate using your USW email address and password
  4. Click the ‘Show’ tab and ‘Desktop Pools’ to display available labs.
  5. Click on a machine you would like to connect to. Open the downloaded file with the NoMachine client
  6. Authenticate using your UNI username and password.
  7. Once the lab machines is connected, login with your UNI username password as you would if you sat in the lab.