PoB training - Staff

Please click the enclosed link to view our new PoB FAQ page

PoB User Guides

PoB Tech Web user guide

PoB Client user guide

Video Tutorials for Point of Business

The guides below are for staff use. Please direct students to our student IT video tutorials if required

a. General staff view

This video gives an overview for using Point of Business, the IT Service Desk System

This video shows how to submit a request for support using PoB

This video shows how to use PoB to monitor progress and update your support request

This video shows how to search PoB for your support requests

b. IT Staff view